When instructed by a technician, click the icon below to provide temporary remote access.
Do not click the icon until told to do so by the support team.
Click the icon when instructed to begin remote access.
Support Hours
Standard Hours: Monday – Friday, 8 AM to 6 PM EST (excluding major holidays).
Emergency Support: 24/7 available after hours. Please leave a message with your name, business name, and a callback number. Your call will be returned within 30 minutes.
Notice: Assistance with EMV Zero Auth - Declines when a starting tabs
If you’re experiencing declined transactions when opening tabs using $0 card validation, we’re here to help.
Please submit your information by clicking the "Submit" button below, and our Call Center will reach out to discuss available solutions.
If you have already submited the data, please ignore this message by clicking the "Close" button below.