The point of sale solution for bars, restaurants & nightclubs.
Ecommerce Policies for Online Ordering
Customer Service Regarding the order you placed can be reached via email or you can place a call to the establishment you are ordering from.
Customer Service regarding the online ordering website can be reached by email at techsupport@2touchpos.com or you can call 888-756-7994 ext 2.
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Xenios| DBA 2TouchPOS™
Ecommerce Delivery Terms and Returns (Refunds)
When we provide a delivery date and time on the checkout page, a customer's order must arrive to their location within 30 minutes of that anticipated ETA or the customer will be eligible to receive a discount or a refund. All orders must be received by the customer undamaged and timely as food items are perishable. When these conditions occur that render the delivered item as damaged or not fit for consumption, then the customer is entitled to a refund.
The following requirements must be met to qualify for a refund:
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Delivery method is advertised on a product detail page.
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Order is being delivered to an eligible address.
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If the customer order contains items that aren't eligible for guaranteed delivery, then the customer will not qualify for any type of delivery guarantee.
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The customer's credit or debit card must be successfully charged before the deadline displayed on the checkout page.
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The delivery guarantee does not apply if we miss the promised delivery time because of an unforeseen circumstance outside of our control, such as a strike, natural disaster, or severe winter storm.
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An attempted delivery on or before the guaranteed delivery time meets our delivery guarantee.
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An offer by the carrier of a delivery appointment on or before the guaranteed delivery date meets our delivery guarantee
To inquire about a discount, or a refund of delivery fees paid on this order, Contact Us and enter "An Order I Placed.” Then describe your problem with an order > or delivery issues > notification that delivery is late.
More information about Delivery Terms and conditions is available in our Terms and Conditions Document click here. (Link to Terms and Conditions.)
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Xenios LLC |DBA 2TouchPOS™, and its parent, subsidiary, and affiliated companies (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the websites used for 2TouchPOS™ ecommerce (our “website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
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On our ecommerce websites.
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In email, text, and other electronic messages between you and this website.
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Through mobile and desktop applications you download from this website, which provides dedicated non-browser-based interaction between you and this website.
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When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
It does not apply to information collected by:
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Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
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Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our website. By accessing or using this website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children Under the Age of 18
We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this website or through any of its features, register on the website, make any purchases through the Website, use any of the interactive or public comment features of this website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at techsupport@2touchpos.com.
Information We Collect About You and How We Collect It .
We collect several types of information from and about users of our website, including information:
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By which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”);
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That is about you but individually does not identify you; and/or
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About your internet connection, the equipment you use to access our website, and usage details.
We collect this information:
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Directly from you when you provide it to us.
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Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
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From third parties, for example, our business partners.
Information You Provide to Us
The information we collect on or through our website may include:
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Information that you provide by filling in forms on our website. This includes information provided at the time of registering to use our website, posting material, or requesting further services. We may also ask you for information from time to time.
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Records and copies of your correspondence (including email addresses), if you contact us.
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Your responses to surveys that we might ask you to complete for research purposes.
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Details of transactions you carry out through our website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our website.
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Your search queries on the website.
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the website or transmitted to other users of the website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. While we take steps to protect your personal information, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
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Details of your visits to our website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the website.
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Information about your computer and internet connection, including your IP address, operating system, and browser type.
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).
The information we collect automatically may include personal information, and we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our website and to deliver a better and more personalized service, including by enabling us to:
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Estimate our audience size and usage patterns.
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Store information about your preferences, allowing us to customize our website according to your individual interests.
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Speed up your searches.
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Recognize you when you return to our website.
The technologies we use for this automatic data collection may include:
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Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.
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Flash Cookies. Certain features of our website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
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web Beacons. Pages of our website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on the website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies, alone or in conjunction with web beacons or other tracking technologies, to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly for information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
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To present our website and its contents to you.
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To provide you with information, products, or services that you request from us.
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To fulfil any other purpose for which you provide it.
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To provide you with notices about your account.
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To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
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To notify you about changes to our website or any products or services we offer or provide though it.
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To allow you to participate in interactive features on our website.
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In any other way we may describe when you provide the information.
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For any other purpose with your consent.
We may also use your information to contact you about our own and third parties' goods and services that may be of interest to you.
We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
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To our subsidiaries and affiliates.
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To contractors, service providers, and other third parties we use to support our business.
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To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our website users is among the assets transferred.
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To third parties to market their products or services to you.
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To fulfill the purpose for which you provide it.
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For any other purpose disclosed by us when you provide the information.
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With your consent.
We may also disclose your personal information:
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To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
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To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
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If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers, or others.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
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Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
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Promotional Offers from the Company. If you do not wish to have your email address or other contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by sending us an email stating your request to techsupport@2touchpos.com. If we have sent you a promotional email, you may opt out. This opt out does not apply to information provided to the Company as a result of a product purchase, product service experience, or other transactions.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.
We recognize that California has additional requirements which our policy has addressed. This notice describes how we collect, use, disclose, and otherwise process personal information of individual residents across the USA and in the State of California, either online or offline, within the scope of the California Consumer Privacy Act of 2018 (CCPA).
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
Xenios LLC | DBA 2TouchPOS™
55 Webster Commons Blvd.
Webster NY 14580
Email: techsupport@2touchpos.com
Phone: (888)-756-7994 x2
The safety and security of your information depends on the settings chosen by our users. You have the option to set up an account on our e-commerce site with a password. You are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of any website.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Xenios LLC.| DBA 2TouchPOS™ has achieved Level 1 PCI Compliance as a Service provider. We follow all rules and policies to maintain our level of PCI Compliance and to add a level of security to our processes that apply to managing and protecting personal information and payment information shared by you on our site.
We suggest that you utilize additional security settings in your browser to add additional security measures when using any website. This pertains to your browser history as well as cookie acceptance and more.
These Terms and Conditions apply when ordering online through Xenios LLC. | DBA 2TouchPOS™ Online Ordering System:
Name of Business: Xenios LLC. | DBA 2TouchPOS™
Address: 55 Webster Commons Blvd Webster NY 14580
Public phone: 888-756-7994
Menu currency: USD
These Terms and Conditions apply to you as a client for online ordering (hereinafter referred to as “you” or the “user” or the “client”)
PLEASE READ THIS TERMS AND CONDITIONS CAREFULLY. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS THEN YOU SHOULD NOT ACCESS AND/OR USE THE ONLINE ORDERING (HEREINAFTER NAMED “ONLINE ORDERING APPLICATION”). ACCESS AND/OR USE OF THE ONLINE ORDERING BY YOU SHALL BE DEEMED TO BE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS.
Subject to applicable legal regulations in force, We may, in our discretion, from time to time amend or otherwise modify the Terms and Conditions of Use. We recommend that You carefully read, each time you order online, the Terms and Conditions as they may affect your rights.
These Terms and Conditions describe the general online ordering terms and conditions between Us and You and different rights and obligations of the Parties.
For the sake of clarity, these Terms and Conditions apply (also) in case of online ordering through the application (hereinafter referred to as the “online ordering application” or the “application“; the applications is the online ordering application used by the Client to place its order for different products and/or services (hereinafter referred to as the “products” and/or “services”).
The online ordering application is owned and operated by the licensor of the license agreement regarding the use of the application in order to order online.
Without affecting the generality of the present Terms and Conditions and for the sake of clarity, you must also respect the license agreement regarding the use of the application in order to order online.
The Establishment shall make all the necessary diligences to ensure that the information in relation with the online ordering is accurate and reliable. However, this cannot be infallible and errors may sometimes occur. You should take appropriate steps to verify all information in relation with the online ordering before using it. To the maximum extent permitted according to the applicable law, the Establishment disclaims any warranty or representation of any kind, whether express or implied, as to any matter whatsoever relating to the online ordering, including without limitation the availability of the online ordering application.
The Establishment may from time to time revise the information in relation with the online ordering application and/or process and reserves the right to make such changes without any obligation to notify any past, current or prospective clients. In no event shall the Establishment be liable for any indirect, special, incidental or consequential damages arising out of any use of the information contained herein and/or in relation with the online ordering process.
By ordering online, you acknowledge and agree that the use of the online ordering application and/or processes at your own risk and the maximum extent permitted according to the applicable law, in no circumstances, shall We be liable for any direct, indirect, incidental, special, consequential, or punitive damages, losses, costs or expenses nor for any loss of profit that results from the use of, or inability to use this online ordering and/or any application and/or material on any site linked to this online ordering application (including but not limited to any viruses or any other errors or defects or failures in computer transmissions or network communications) even if We have been advised of the possibility of such damage. In addition, no liability can be accepted by Us in respect of any changes made to the content of the online ordering application and/or process by unauthorized third parties. All express or implied warranties or representations are excluded to the maximum extent permitted according to the applicable law.
The online ordering application and/or process may include content, information or links to third parties or third-party sites. The Establishment is not responsible for the content of any such sites or neither for the content of any third-party advertising or sponsorship nor for compliance of such with any regulations. The links may be accessed at the user's own risk and the Establishment makes no representations or warranties about the content, completeness, or accuracy of these links or the sites hyperlinked to this ordering online application. You agree to hold harmless and relieve the Establishment from any liability whatsoever arising from your use of information from a third party or your use of any third-party website.
Except otherwise expressly mentioned, all the information in relation with the online ordering application (including without limitation the images, buttons and text) are property and/or available with the permission of the licensor of the license agreement regarding the use of the application in order to order online and holds usage rights over them and, may not be copied, distributed, or reproduced or transmitted in any form or by any mean, electronic, mechanical, photocopying, recording or otherwise, without its prior written permission.
The content referring to specific products (e.g. food items), arrangement and texts layout of the online ordering application and/or process, the trademarks, and any other content, are proprietary and are protected according with the legal regulations in force and cannot be used in any way without the express written permission of the Establishment.
The Client does not obtain any license or right regarding the information in relation with the online ordering and/or application.
If you decide to order online using the online ordering application, you may be asked to provide full contact details and/or to create an account and you may need to accept cookies. You must keep your data confidential and must not disclose it to anyone. The Establishment reserves the right to suspend the use of the online ordering application and/or process if you breach the Terms and Conditions.
You acknowledge and agree that all orders are treated as an express intention to purchase the nominated products and/or services for the agreed online prices and We treat this as an binding offer from you to purchase such products and services. Any variations must be in writing, otherwise they will not be binding on either party.
The acceptance of any order for any of the products and/or services shall be at the entire discretion of the Establishment. Our acceptance of an order may occur when you receive an on-screen message and/or email notification and/or an SMS, confirming your order.
The Establishment reserves the right to refuse any service, Terminate your access to the online ordering application and/or process, remove or edit any content or accept your order/s in its sole discretion and without prior notice to you.
The Establishment's online ordering application must only be used by persons over the age of eighteen (18) years, or the minimum legal age as permitted by the law or otherwise under the supervision of an adult or guardian.
Any products and/or services provided through the online ordering application are done so on an "as is" and "if available" basis and the Establishment expressly excludes any warranties, conditions, representations or other terms with respect to the online ordering or the content or products displayed on it, whether express or implied, unless expressly stated to the contrary.
The pictures of the products are for presentation only. The ordered products may have differences (e.g. color, form, etc.) towards the photos existing on the site. The Establishment is not liable in any way if the description of products is not complete.
Delivery orders are also subject to:
- Your address falling in the defined delivery area of the Establishment;
- Availability of the Establishment being online for accepting online orders;
- You can pay by any of the methods listed at our checkout screen. Please make sure that if your order is placed using a credit or debit card, the card is valid on the date of your order placement.
- You may be automatically directed to an online listing referring to Your nearby Establishment service location. Please note that prices, minimum spend restrictions and maximum cash spend restrictions vary from location to location. In addition, if you order on-line, the price charged may be different to the price for the products had they been ordered in-store or by telephone.
- Your Order may be subject to a minimum amount per order;
- The online order once placed cannot be modified or cancelled either through the website or offline by calling the Establishment. Anyhow, if you wish to cancel or complain about your order please call your local Establishment service location, details of which will be included in the confirmatory e-mail sent to you upon placing your order and we can see how we can help you.
We will aim to provide you with your ordered products as close as possible to your requested delivery/collection time, but we cannot guarantee the delivery time in all cases. Delivery time may be affected due to bad weather or traffic conditions. This is to ensure the safety of our riders. Delivery service may be temporarily unavailable in selected areas due to bad weather or unforeseen circumstances.
The Client agrees to accept delivery of the products at the agreed time and place of delivery. If you have chosen for the products to be delivered, the Establishment will deliver the order to the main entrance of the delivery address but any deliveries carried into the delivery address will only be made if the driver and you consent to this. If you are not present to take delivery of the goods at the address given in your order, then We will not refund you the price for your order and will charge you for the full amount of your order.
Risk in the products shall pass to the Client on delivery. Any software service/software is used and/or downloaded at your own risk. If you are in any doubt as to the suitability of the software service/software to be used and/or downloaded for your computer, it is recommended that you obtain specialist advice before using and/or downloading it.
You are responsible for maintaining the confidentiality of your personal details, password and payment details. You agree to accept full responsibility for all your activities in relation with the online ordering (application).
You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions. In case any provision of this agreement is and/or becomes void, illegal, invalid or inapplicable, it shall not affect the validity or the applicability of the other contractual clauses, which shall continue to be in force and to produce legal effects as if the void, illegal, invalid or inapplicable clause was not part of this agreement.
These Terms and Conditions do not affect your statutory rights.
The Establishment trademarks, as well as the related trademarks of others and related proprietary property are protected from copying and simulation under national and international laws and are not to be reproduced or copied without the express written permission of the Establishment.
To the fullest extent permitted by law, the Establishment excludes all liability arising out of its supply of the products and in particular shall not be responsible for any loss or damage, arising directly or indirectly out of or in connection with delay beyond the estimated delivery or pickup time; any circumstances over which the Establishment had no control of the consequences and which the Establishment could not avoid by the exercise of reasonable care, or any indirect or unforeseeable loss suffered or incurred by the Client or others. In any event, the Establishment's liability to the Client shall not exceed the total price charged for the relevant products/and or services.
This terms and Conditions shall be governed by and construed in accordance with the laws of the country in which the Establishment is headquartered and the Establishment and any dispute arising out of or in connection with these shall be settled by the competent courts from the headquarter of the Establishment, excluding the possibility of reference to conflict of laws.
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© 2024 Xenios, LLC. All rights reserved.
55 Webster Commons Boulevard Webster NY 14580 r